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FAQ

Frequently Asked Questions

ABOUT THE EVENT

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This event is for lymphoma and CLL patients and caregivers. We also welcome healthcare professionals as well as scientific and pharmaceutical stakeholders and representatives.
Absolutely nothing! This Virtual Event is completely FREE for you.
Absolutely! We hope to share this important scientific information with those affected by lymphoma across the country.
This is an online event. You do not have to travel to any specific location. You can participate anywhere that you have Internet access. The event is accessible from desktop, mobile and tablet devices. For the best experience, we recommend attending off a desktop.
         

HOW TO ACCESS THE EVENT AND USE THE PLATFORM

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Yes, you will need to enter your name, email address, and other required fields to register for the National Conference and attend the live sessions.
Yes, you will be provided login credentials to test the system and get familiar with the interface.
Your login details will be emailed to you ahead of the event. You can use these details to access the online event.
If you cannot attend the live sessions, don’t worry all of these sessions will be recorded. These recordings will be posted on the Lymphoma Canada website (www.lymphoma.ca) within a week following the end of the event.
Yes. There are a number of resources that Lymphoma Canada has developed that provide Canadian-specific information on different stages of a patient’s lymphoma journey. You can download and access all of these resources through the “Resource” tab in the toolbar.
NO. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.
Good internet connectivity will ensure high quality video streaming. We recommend Chrome and Firefox.
No. However you may need access to some type of keyboard so that you can type your questions.
During the live session, you can type your question into the Q&A icon. Your question will go directly to the moderator who will ask your question to the presenter at the end of their presentation.
         

TROUBLESHOOTING AND HELP

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Send an email to lymphomacanada@getvfairs.io for any technical assistance. There will also be a chat feature that you can type your questions and a member of the vFairs team will respond within 1-2 minutes.